{faq}
{
general faq }
{ safety terms}
{ how to wear / sizing }
{ shipping rates and taxes}
{ redeem gift certificate}
{ returns and refunds }
general
faq
do
you make the baby slings?
No. Baby Boomba is a retailer for the baby slings listed
in our shop pages. However, Baby Boomba does create its own line
of nursing covers called Hideouts
and Eco-Blankies
as well as the graphics for our Onesies.
For wholesale inquires, click
here
are
you an online only store?
Yes.
privacy
At
Baby Boomba, we do not share or sell your personal information
with third parties. Personal information includes your name, address,
phone number, e-mail address and credit card information. We gather
this information for the purpose of processing your transactions
only. Your trust is important to us and will be respected during
every transaction with us. We are committed to protecting your
online privacy.
security
We provide a safe and secure online shopping environment. Click
here
for more information.
image
copyright
All
Designs and certain images (listed below) are copyright ©
2008 Baby Boomba. No image(s) shall be copied or reproduced without
written prior consent.
- Onesie Graphics
-
Bottom left menu baby images
- Gallery Images
currency,
duties and customs
All prices are in Canadian Dollars and will be calculated on the
current day exchange rate. Products shipped to the US will not
be charged tax, however orders may be subject to duties and customs
charges. These charges are the responsibility of the recipient.
We do not currently ship internationally.
safety
terms - safe product usage
as
with everything in life, use common sense!
Baby
Boomba stresses the importance of reading all manufacturer instructions
to ensure that you wear the product correctly to keep your baby
safe at all times. Baby Boomba has provided instructions
here on the website to assist you on how to wear your baby. We
have also provided direct links to the manufacturers' websites
for additional instructions. When purchasing a product from this
website, we have assumed that you have read all the instructions
and will practice safe wearing with the products we sell.
The
consumers/users are solely responsible for the safety of themselves
and individuals under their care while using the products. Baby
Boomba, its employees and any representatives of the company will
not be held liable for injury or damages sustained while using
any of the products sold on this website. By purchasing products
sold by Baby Boomba, the consumer agrees to take full responsibility
for the safety of themselves and their babies.
tips
on sizing: If you are currently pregnant and are interested
in purchasing our Baby Pouches to wear post pregnancy, we recommend
that you wait until after your little one has arrived before ordering
to ensure that you have the correct size. Ring Slings, Wraps and
Mei Tai's on the other hand, are more forgiving as they are adjustable
and usually one size fits all.
tips
on wearing: We recommend that you practice with a doll
until you are completely comfortable with the product before putting
it to actual use. Practice in front of a mirror. It is also beneficial
to have someone help you. Remember to always be near a soft surface
when taking your baby out of the carrier. Never use your baby
carrier with an uncooperative child. Be sure that your baby always
has sufficient airflow. Only adults should use baby carriers.
shipping
rates and taxes
To
calculate shipping, select your desired item(s), add it to your
cart, select the shipping destination and click "recalculate".
For
all orders within Canada:
All processed orders will be shipped next business day
via Canada Post Regular Parcel. Delivery time is between 2-9 business
days. A charge of 5% GST will be applied to all orders within
Canada. If you reside in Newfoundland, Nova Scotia or New Brunswick,
you will be subject to 13% HST. If you reside in Ontario, you
will be charged 8% PST. There is no tax applied to shipping charges.
If the billing address is different than the shipping address,
note that Provincial Taxes (if any) will be applied to the billing
address.
*
Infant shoes, Ecoblankies and Onesies are PST Exempt. This will
be adjusted upon checkout.
For
all orders to the United States:
All
processed orders will be shipped next business day via Canada
Post Expedited Parcel USA . Delivery time is between 6-12 business
days. Products shipped to the US will not be charged tax, however
orders may be subject to duties and customs charges which are
the responsibility of the recipient.
International
Orders:
We do not process International Orders at this time.
returns
and refunds
-
Be sure that you order correct sizing to avoid an Refund/Exchange.
See our sizing charts here.
-
Baby Shoes, Hideouts, Onesies and Eco-Blankies are final sale.
-
Contact us to receive a Refund/Exchange Authorization Form.
Refunds/Exchanges are handled on a case by case basis. We reserve
the right to reject any refunds/exchange should they not meet
the requirements below.
- To
qualify for an refund/exchange, your item must be unopened and
in the original manufacturer sealed package.
-
A 5% restocking fee will be applied to all refunds/exchanges,
unless products are being returned because of manufacturer defect
or damage.
-
Refunds/Exchanges are granted within 30 days of purchase date.
-
If you are intending to wear your Baby Pouch post pregnancy,
we suggest that you wait until after your baby is born to obtain
a more accurate measurement. Baby Slings / Wraps / Mei Tai's
are a little more forgiving as they can be adjusted and are
usually a One Size fits all. If you are a pregnant mom with
another little one, follow the standard chart guidelines if
you are intending to wear the products while you are pregnant.
-
Once your Refund/Exchange is approved, ship back the item along
with a copy of the Refund/Exchange Authorization Form that you
had filled out. Note that you are responsible for paying the
postage for the returned item.
-
We do not accept C.O.D.'s. If such a case happens, we will direct
the shipment back to the sender.
-
Original shipping is non-refundable. Customer agrees to pay
for any subsequent shipping charges.
