ARE YOU AN ONLINE ONLY STORE?
Yes. However we offer pickup for local customers. Please contact us to arrange.
DO YOU HAND MAKE THESE PRODUCTS?
Yes, all of our the products with the Baby Boomba Label are 100% handmade by Baby Boomba.
CURRENCY | DUTIES | CUSTOMS
All prices are in Canadian Dollars and will be calculated on the current day exchange rate. Products shipped to the US will not be charged tax, however orders may be subject to duties and customs charges. These charges are the responsibility of the recipient.
ORDER SHIPPING TIME
Many of our bamboo products are handmade to order (we do have a variety of items in stock). When we receive your order, we will notify you of production time. This can be estimated between 1-3 business days depending on the size of the order.
SHIPPING | TAXES
* We ship regularly through Canada Post, however in some circumstances, may use a different service. To calculate shipping and taxes, select your desired item(s), add it to your cart, select the shipping destination and click “recalculate”.
Orders within Canada:
All processed orders will be shipped next business day via Canada Post Expedited Parcel. Delivery time is between 2-9 business days. There is no tax applied to shipping charges. If the billing address is different than the shipping address, note that Provincial Taxes will be applied to the billing address.
Orders to the United States:
All processed orders will be shipped next business day via Canada Post Expedited Parcel USA . Delivery time is between 6-12 business days. (It could take a little longer if held at Customs). If you would like to ship a faster method, please contact us. Products shipped to the US will not be charged tax, however orders may be subject to duties and customs charges which are the responsibility of the recipient.
International Orders:
Please inquire on International Shipping Rates.
BABY SLINGS SAFE PRODUCT USAGE – As with everything in life, use common sense!
Baby Boomba stresses the importance of reading all manufacturer instructions to ensure that you wear the product correctly to keep your baby safe at all times. Baby Boomba has provided instructions here on the website to assist you on how to wear your baby. We have also provided direct links to the manufacturers’ websites for additional instructions. When purchasing a product from this website, we have assumed that you have read all the instructions and will practice safe wearing with the products we sell.
The consumers/users are solely responsible for the safety of themselves and individuals under their care while using the products. Baby Boomba, its employees and any representatives of the company will not be held liable for injury or damages sustained while using any of the products sold on this website. By purchasing products sold by Baby Boomba, the consumer agrees to take full responsibility for the safety of themselves and their babies.
tips on sizing:
Be sure that you order correct sizing to avoid an Refund/Exchange. See our product shop pages for Manufacturer Sizing Charts. If you are currently pregnant and are interested in purchasing our Baby Pouches to wear post pregnancy, we recommend that you wait until after your little one has arrived before ordering to ensure that you have the correct size. Ring Slings, Wraps and Mei Tai’s on the other hand, are more forgiving as they are adjustable and usually one size fits all. If you are a pregnant mom with another little one, follow the standard chart guidelines if you are intending to wear the products while you are pregnant.
tips on wearing:
We recommend that you practice with a doll until you are completely comfortable with the product before putting it to actual use. Practice in front of a mirror. It is also beneficial to have someone help you. Remember to always be near a soft surface when taking your baby out of the carrier. Never use your baby carrier with an uncooperative child. Be sure that your baby always has sufficient airflow. Only adults should use baby carriers.
PRIVACY AND SECURITY
At Baby Boomba, we do not share or sell your personal information with third parties. Personal information includes your name, address, phone number, e-mail address. We provide a safe and secure online shopping environment. When processing your transaction, we do not see your Credit Card information. Your trust is important to us and will be respected during every transaction with us. We are committed to protecting your online privacy.
IMAGE COPYRIGHT
All designs and images (except for 3rd party supplier product images) are copyright © 2007 – 2011 Baby Boomba. No image(s) shall be copied or reproduced without written prior consent.
RETURNS AND EXCHANGES
- Contact us to receive a Refund/Exchange Authorization Form. Refunds/Exchanges are handled on a case by case basis. We reserve the right to reject any refunds/exchange should they not meet the requirements below.
- To qualify for an refund/exchange, your item must be unopened and in the original manufacturer sealed package.
- A 5% restocking fee will be applied to all refunds/exchanges, unless products are being returned because of manufacturer defect or damage.
- Refunds/Exchanges are granted within 15 days of purchase date.Once your Refund/Exchange is approved, ship back the item along with a copy of the Refund/Exchange Authorization Form that you had filled out. Note that you are responsible for paying the postage for the returned item.
- We do not accept C.O.D.’s. If such a case happens, we will direct the shipment back to the sender.
- Original shipping is non-refundable. Customer agrees to pay for any subsequent shipping charges.
ACCEPTANCE OF TERMS
Baby Boomba is an online store specializing in Baby Gear. By using our service, you are agreeing to comply with our terms listed below.
THIRD PARTY
Your interactions with organizations and/or individuals found through any advertisements are solely between you and such organizations and/or individuals. We ask that you take caution when dealing with unknown parties. You agree that Baby Boomba shall not be held responsible or liable for any loss or damage incurred by any dealings through our website. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Baby Boomba is under no obligation to become involved.
PRIVACY
We hate spam as much as you do and takes privacy very seriously. Baby Boomba holds all personal information private and will not sell, exchange, loan or distribute your personal information to any third party companies. Upon your transaction, we do not see any credit card information. We will keep all personal information confidential, and we will provide strong safeguards to protect that information whether it is in print, electronic or other form. This website may contains links to other websites. While we take special care in our selection of advertisers, Baby Boomba does not assume any responsibility for or make any guarantees about the privacy practices or the content of such web sites.
MODIFICATIONS
Baby Boomba reserves the right, at our sole discretion, to change, modify or alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof. It is the user’s responsibility to frequently read this document to ensure compliance.
